IK Multimedia Product Warranty

Before requesting warranty service, we strongly recommend that you:

1) Visit the FAQ Pages. Most common problems can be easily solved by consulting the FAQ Pages. Please take a look here before contacting Tech Support.

2) Contact IK Tech Support (if you can't find an answer to your problem on the FAQ pages).

To obtain warranty service, you must:

1) Be the original purchaser who bought from an authorized dealer/reseller and register your IK product within fifteen (15) days of purchase.

2) Contact Customer Service to obtain your Return Authorization number and shipping instructions. Click here.

3) Ship the product as instructed by our team to the address below (Do NOT send the product to your dealer), including the Product Return Form (available for download at the bottom of this page) and a copy of your proof of purchase.

IK Multimedia Production srl
Via dell’Industria, 46
41122 Modena
Phone: +39 059 285496
Fax: +39 059 2861671


US, Canada, Central and
South America

IK Multimedia US, LLC
590 Sawgrass Corporate Pkwy.
Sunrise, FL 33325
Phone: (954) 846-9101
Fax: (954) 846-9077


Other Countries
Contact your Local Distributors
Contact either the Europe or US office to find out where to send the product.


IK Multimedia must be able to duplicate the related defect or problem at its facilities.

Warranty does not apply to damage to this product that occurred as a result of abuse or misuse, abnormal service or handling, accidental damage or exposure to extremes in temperature or relative humidity, improper installation, damage which may have been caused either directly or indirectly by another product, improper care, or if the product has been altered or modified in any way, or if the damage was caused by repairs or service provided by an unauthorized center.

General Warranty Periods

Two (2) Year Limited Warranty

  • AmpliTube 3 Pedal
  • AmpliTube Fender™ Studio
  • ARC System
  • ARC System TDM
  • ARC System 2
  • ARC System 2.5
  • ARC System 3
  • AXE I/O
  • AXE I/O Solo
  • iKlip A/V
  • iKlip
  • iKlip 2
  • iKlip 3
  • iKlip 3 Video
  • iKlip 3 Deluxe
  • iKlip Grip Pro
  • iKlip Xpand
  • iKlip Xpand Mini
  • iLine Cables
  • iLoud
  • iLoud Micro Monitor
  • iLoud MTM
  • iRig
  • iRig 2
  • iRig Acoustic
  • iRig Acoustic Stage
  • iRig BlueBoard
  • iRig HD
  • iRig HD-A
  • iRig HD 2
  • iRig Keys
  • iRig Keys 2
  • iRig Keys 2 Mini
  • iRig Keys 2 Pro
  • iRig Keys 25 USB
  • iRig Keys 37 USB
  • iRig Keys 37 Pro USB
  • iRig Keys I/O 25
  • iRig Keys I/O 49
  • iRig Keys Mini
  • iRig Keys Pro
  • iRig Mic
  • iRig Mic Cast
  • iRig Mic Cast 2
  • iRig Mic Cast HD
  • iRig Mic Field
  • iRig Mic HD
  • iRig Mic HD 2
  • iRig Mic HD-A
  • iRig Mic Lav
  • iRig Mic Studio
  • iRig Mic Studio XLR
  • iRig Micro Amp
  • iRig MIDI
  • iRig MIDI 2
  • iRig MIX
  • iRig Nano Amp
  • iRig Pads
  • iRig PowerBridge
  • iRig Pre
  • iRig Pre 2
  • iRig Pre H/D
  • iRig Pro
  • iRig Pro Duo
  • iRig Pro Duo I/O
  • iRig Pro I/O
  • iRig Stomp
  • iRig Stomp I/O
  • iRig Stream
  • iRig UA
  • iRig Video
  • iRig Voice
  • StealthPedal
  • StealthPedal CS
  • StealthPlug
  • StealthPlug CS
  • StompIO
  • UNO Drum
  • UNO Synth
  • UNO Synth Pro
  • Video Creator Bundles
  • Z-Tone DI
  • Z-Tone Buffer Boost

Ninety (90) Days Warranty

  • iKlip Case
  • iKlip GO
  • iKlip Grip
  • iKlip MINI
  • iKlip Stand
  • iKlip Stand for iPad mini
  • iKlip Studio
  • iKlip Xpand Stand
  • iRing
  • Accessories, Spare Parts and Cables

For European Union Countries, please refer to European Union Product Warranty Directive to determine warranty within your country.


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